Privacy Policy

Last Updated: March 05, 2026

Melathalam Matrimony ("we", "our", "us") respects your privacy and is committed to protecting the personal information of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application.

1. Information We Collect

We may collect the following types of information:

  • Personal details such as name, gender, date of birth, community, and marital status
  • Contact information including email address and mobile number
  • Profile details, photos, and partner preferences provided by you
  • Device information, IP address, and app usage data

2. How We Use Your Information

Your information is used to:

  • Create and manage your matrimony profile
  • Provide matchmaking and communication features
  • Improve our services and user experience
  • Send important notifications, alerts, and service updates
  • Prevent fraud and ensure platform security

3. Information Sharing

We do not sell or rent your personal information to third parties. Your information may be shared only:

  • With other members as part of the matrimony service (as per your privacy settings)
  • With trusted service providers who assist in operating our platform
  • When required by law or legal authorities

4. Data Security

We implement appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no online platform can guarantee complete security.

Delete Profile Steps

  1. Install the app from the Play Store / App Store.
  2. Log in to your account using your registered mobile number.
  3. Enter the OTP to verify your login.
  4. Go to the Profile section.
  5. Select the option Delete Profile.
  6. Choose a reason for deletion.
  7. Confirm to delete your account permanently.

5. User Choices & Controls

You have the right to:

  • Access and update your personal information
  • Control profile visibility and contact details
  • Deactivate or delete your account through the mobile app

6. Cookies & Tracking

Our website may use cookies and similar technologies to enhance user experience and analyze traffic. You can control cookie preferences through your browser settings.

7. Child Safety & CSAM Policy

Melathalam Matrimony is intended only for individuals who are legally eligible for marriage. We have a zero-tolerance policy regarding Child Sexual Abuse Material (CSAM).

We strictly prohibit the use of our services to share, store, or promote any content that exploits or endangers children. We cooperate fully with law enforcement and reporting agencies to address any violations of child safety standards. We do not knowingly collect information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy or wish to report any safety concerns, please contact us:

  • General Support: support@melathalam.com
  • Child Safety Point of Contact: childsafety@melathalam.com
  • Address: 7/354, Eswaran Layout, Chinna Belagondapalli, Hosur, Tamil Nadu 635110
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